Returns & Exchanges

We want you to be fully satisfied with your Machine Gun Kelly official merchandise; if you are not happy with your purchase, you may return or exchange eligible items within 30 days of delivery. Please ensure all apparel is unworn, unwashed, and in its original packaging with all tags attached.

1

Initiate Your Return

Visit our online return portal and enter your order number and email address to select the items you wish to send back.

2

Print Your Label

Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items.

3

Ship the Package

Drop off your package at any authorized carrier location; please keep your tracking receipt for confirmation of the return shipment.

4

Receive Refund or Exchange

After our warehouse inspects the returned goods, we will process your refund to the original payment method or ship out your requested exchange within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing